Customer Care
Customer Care
1 - 2 years experience · Lagos
Role Details
Customer Care
Hyperia is seeking a Customer Care professional to support customer engagement, service communication and relationship management across enterprise and residential client interactions.
Apply for this Role
Job Summary
Hyperia is seeking a Customer Care professional to support customer engagement, service communication and relationship management across enterprise and residential client interactions.
Key Responsibilities
Respond to customer enquiries, support requests and service-related communications.
Track customer issues and coordinate updates with technical or commercial teams.
Maintain accurate customer interaction records and follow-up notes.
Support customer satisfaction through clear communication and timely escalation.
Requirements
1 to 2 years of experience in customer care and customer relationship management.
Minimum qualification of BSc or HND from any stream.
Excellent communication, empathy and problem-resolution skills.
Ability to coordinate across teams and keep customers informed.
How to Apply
Send Your CV to careers@hyperia.com
Interested in the Customer Care role? Send your CV to careers@hyperia.com and use Application for Customer Care as the email subject. Include your full name, phone number, current location and years of relevant experience in the email body.