Role Details

Network Operations Engineer

The Network Operations Engineer will support network monitoring, operations, troubleshooting, service reliability and technical support across Hyperia's telecoms and ISP infrastructure.

Job Summary

The Network Operations Engineer will support network monitoring, operations, troubleshooting, service reliability and technical support across Hyperia's telecoms and ISP infrastructure.

Key Responsibilities

Monitor, manage and maintain network performance across Hyperia's enterprise client infrastructure.

Respond to network incidents, faults and service disruptions promptly and accurately.

Collaborate with field engineers and technical teams to resolve connectivity issues.

Document incidents, escalations, resolutions and recurring performance trends.

Support proactive service-quality improvement across the NOC environment.

Requirements

3 to 4 years of experience in telecoms or an internet service provider environment.

Engineering qualification in Telecom, Computer Science or IT is preferred.

Hands-on experience with ISP-grade network monitoring and troubleshooting.

Strong analytical, documentation and escalation-management skills.

How to Apply

Send Your CV to careers@hyperia.com

Interested in the Network Operations Engineer role? Send your CV to careers@hyperia.com and use Application for Network Operations Engineer as the email subject. Include your full name, phone number, current location and years of relevant experience in the email body.